If you are legally blind, made a purchase at a The Container Store location in the Commonwealth of Massachusetts at any point between July 20, 2011 and August 12, 2026, and attempted to credit a purchase to The Container Store’s loyalty program, a proposed Class Action Settlement may affect your rights.
What is this Lawsuit about?
This case alleges that Defendant (“The Container Store, Inc.”) maintained point of sale devices that were not accessible to blind individuals in violation of the Massachusetts Public Accommodations Act, G.L. c. 272, § 98, the Massachusetts Equal Rights Act, G.L. c. 93, § 103, and the Massachusetts Consumer Protection Law, G.L. c. 93A, § 9. The Defendant disputes the Plaintiffs’ allegations, but the parties wish to resolve this matter on a classwide basis without further litigation. This settlement is contingent upon Court approval.
How do I know if I am in the Settlement Class?
You are a Class Member if you meet all of the following requirements:
- You made a purchase at a The Container Store location in the Commonwealth of Massachusetts between July 20, 2011 through August 12, 2026;
- You had a vision-related disability that requires assistive technology to access visual information at the time that you made the purchase;
- You sought to credit the purchase to a new or an existing account with The Container Store’s customer loyalty program; and
- You encountered a touch screen point-of-sale kiosk or other device that lacked non-visual methods for inputting information to credit the purchase to a new or existing customer loyalty program account.
What does the Settlement provide?
The total amount of the settlement is $780,000.00. If approved, the proposed amount of $230,000 is allocated to the Damages Fund, from which valid claims and administration costs will be paid. Eligible claimants may receive $75 for each qualifying purchase, subject to any applicable pro-rata reduction of the Damages Fund.
YOUR RIGHTS AND OPTIONS IN THIS SETTLEMENT
| Option | Description |
|---|---|
| DO NOTHING | If you do nothing, and the Court approves the settlement, then The Container Store will implement the improvements required as part of the settlement agreement. If you do nothing, you will not receive any money and be bound by the settlement and applicable release. |
| SUBMIT A CLAIM FORM BY DECEMBER 20, 2026 | If you meet the requirements to qualify as a Class Member, you may submit a claim form. |
| OBJECT TO THE SETTLEMENT BY OCTOBER 9, 2026 | You may ask the Court to reject the proposed settlement of this case by submitting a written objection. |